FAQ

Do I need to export anything?

No. DavenportAI reads your HubSpot lists directly and writes results back to the same records. No spreadsheets and no CSV uploads.

Will DavenportAI overwrite my existing data?

Not unless you ask it to. By default, results go to the DavenportAI property group only. You can choose to fill empty standard fields, or to overwrite them. See What we write to HubSpot.

Which lists can I run a job on?

Any active or static contact list in your connected portal.

How much will a job cost?

You see an estimate of the most credits a job can use before it runs. Lookups that miss are free. See How credits work.

If I run the same list again, do I pay again?

Yes. Every record in the list is charged on each run, including records processed before. Use a smart list that only includes records still missing the data.

How long does a job take?

It depends on the size of the list. DavenportAI works within HubSpot’s rate limits for your portal, so very large lists take longer than small ones.

Can I use the results in workflows and reports?

Yes. Results are ordinary HubSpot properties. Use them in lists, workflows, reports, lead scoring and Breeze like any other field.

How accurate are AI-inferred attributes?

They are estimates, written as bands or labels with a confidence level, so you can choose how much to rely on them. Use them for segmentation and personalization, not for decisions about individuals.

Who can see DavenportAI in my portal?

Anyone who can see contact and company properties in your HubSpot portal can see the DavenportAI property group. Your HubSpot permissions apply as usual.

How do I disconnect?

Uninstall DavenportAI in your HubSpot settings under Connected apps. Properties already written stay in your portal.

I have a question that is not here.

Contact support. We answer the same day.